Privacy Policy
Effective Date: Monday 2026
FlowLabs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [marvengoldd.com] or engage with our services. Please read this policy carefully.
1. Information We Collect
We collect the following types of information:
a. User Input
Conversations: We store user interactions with our AI systems to improve the models and provide better customer service.
b. Contact Information
Email Address: To communicate with you regarding customer support, updates, and marketing.
c. Payment Information
Billing Details: If you make a purchase or subscribe to a service, we may collect payment information for processing.
d. Usage Data
Cookies: We may collect cookies to improve your experience and gather analytics about website usage.
e. Analytics
Website Analytics: Information such as IP addresses, browser types, operating systems, and the pages you visit may be collected to understand usage patterns.
2. How We Use Your Data
We use the data we collect for the following purposes:
To Improve AI Models: Data, including user input and conversation history, helps us refine and enhance our AI models.
Customer Service and Support: We use your contact information to respond to inquiries and provide customer support.
Marketing and Promotions: We may use your email for marketing communications regarding services, offers, and updates.
Fund Management: To manage customer-related funding for our services.
3. Third-Party Services
We do not currently share data with any third-party services for purposes such as hosting, analytics, or payment processing. However, should we engage third-party services in the future, we will update this policy accordingly and disclose which third parties are involved.
4. Data Retention
We retain your data as long as your account is active or as needed to provide you with services. If you wish to delete your account or request that we delete your data, please contact us using the details provided below.
5. Your Rights
You have the following rights concerning your personal data:
Access: You can request information about the personal data we have collected about you.
Deletion: You can request that we delete your personal data. However, some data may be retained as required by law or for legitimate business purposes.
Opt-Out of Marketing: You can opt out of marketing communications at any time by contacting us or using the unsubscribe option in our emails.
Data Portability: You may request that your data be provided in a structured, commonly used, and machine-readable format.
6. Security of Your Data
We implement a variety of security measures to protect your personal information, including:
Encryption: Your data is encrypted during transmission to ensure its security.
Access Control: We limit access to your personal data to authorized personnel only who are bound by confidentiality obligations.
7. International Data Transfers
As of now, we do not transfer or share your data internationally. However, if such transfers occur in the future, we will ensure that they comply with applicable data protection laws.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]
Physical Address: 40 Molade Street, Iworoad, Ibadan, Nigeria
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will post the updated policy on this page and update the effective date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
By using our services, you consent to this Privacy Policy.